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- Category: Press Release 2020
Sunday, 29 Nov 2020
MORE Malaysians are shopping online these days and especially with Christmas next month, it’s always a good idea to be careful before you buy anything.
A total of 1,520 complaints on online shopping through social media were reported to the National Consumer Complaints Centre (NCCC) as of November this year.
Most claimed to be scammed by sellers, with the top types of items involved being electronic gadgets like handphones and power banks, clothes, watches and women’s accessories.
Another 1,646 complaints were against retailers and sellers of products related to Covid-19 like face masks, hand sanitisers and health supplements, the NCCC tells Sunday Star.
For purchases on social media, NCCC senior manager Baskaran Sithamparam says sellers on Facebook, Twitter and Instagram are not bound by refund or return policies like those who are on legitimate online marketplaces.
And this has led many consumers to be taken for a ride.
“Some did not receive the items they ordered at all or received only part of the item, ” he says.
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- Category: Press Release 2020
DATE OF RELEASE: 12 OCTOBER 2020
PRESS RELEASE: FOMCA ANNUAL CAMPAIGN - FINANCIAL LITERACY MONTH
October marks the “Financial Literacy Month” in Malaysia. The on-going event is organised by Federation of Malaysian Consumers Association (FOMCA). Having been first organised in 2011, the event is currently in its ninth year. The theme chosen is “Financial responsibility begins with me.”
The main emphasis of the event is to highlight the importance of financial literacy and teach households how to establish and maintain healthy financial habits.
Furthermore, it promotes national awareness and engagement campaigns through various community events.
The Covid-19 and Movement Control Order (MCO) has since been extended to December 2020 and with no ending of the MCO in sight. Workers are losing their jobs and are unable to find new jobs, having their incomes reduced and facing a bleak economic recovery in the future, especially for families facing the crisis with limited means and not having a clear picture of their employment future.
Many consumers might even have to dig into their personal savings or make borrowings from informal sources to meet their basic family expenses. They would probably be from the low-income and the unskilled, this would put tremendous pressures to meet their financial obligations.
Read more: PRESS RELEASE: FOMCA ANNUAL CAMPAIGN - FINANCIAL LITERACY MONTH
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KUALA LUMPUR, July 10
Pengurusan Air Selangor Sdn Bhd (Air Selangor) should increase its water reserve margin for at least three days during the upcoming upgrading works to avoid water supply disruption which is expected to affect 420,000 user accounts.
Malaysian Water Forum (MWF) president Saral James Maniam, in calling for proactive action, said Air Selangor should also consider continual improvement planning ideas to be implemented.
“Stop burdening consumers and businesses from time to time. It is time to improve and learn from countries such as Singapore where consumers hardly face any water disruptions due to maintenance or upgrading of facilities by the authorities,” she said in a statement today.
According to Air Selangor, the Selangor River Treatment Plant (LRA) Phase 3 (LRA SSP3) upgrading works from July 14 to 17 were needed to replace several major pipelines to improve the water supply system and plant operation’s efficiency.
Read more: Press Release: Air Selangor should increase its water reserve margin - NGO
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Rabu | 9 September 2020
SHAH ALAM - Gabungan Persatuan-Persatuan Pengguna Malaysia (Fomca) tidak bersetuju dengan cadangan kerajaan untuk mengenakan caj perkhidmatan kepada pembeli yang melakukan pembelian dalam talian.
Presidennya, Profesor Datuk Dr N Marimuthu berkata, cadangan berkenaan tidak patut dilaksanakan walaupun cadangan caj yang dikenakan adalah rendah iaitu sebanyak 0.02 peratus.
"Walaupun caj mungkin dikenakan serendah 20 sen bagi pembelian RM1,000 ke bawah tetapi ia juga akhirnya akan membebankan pengguna.
"Mengapa perlu ambil kesempatan untuk kenakan caj pembelian online ini sedangkan banyak lagi alternatif lain yang boleh digunakan kerajaan untuk mencari sumber kewangan," katanya ketika dihubungi Sinar Harian di sini semalam.
Beliau berkata demikian mengulas mengenai kenyataan Timbalan Menteri Komunikasi dan Multimedia, Datuk Zahidi Zainul Abidin hari ini bahawa kerajaan bercadang untuk mengenakan caj itu bagi pembelian dalam talian termasuk menerusi portal e-dagang, Lazada dan Shopee.
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- Category: Press Release 2020
6 Julai 2020
Kita boleh hidup tanpa makanan lebih lama tetapi tanpa air kita hanya boleh hidup 3 sehingga 4 hari sahaja. Jika satu hari tiada air di rumah, pengguna akan mula bingung memikirkan cara untuk mandi, cuci pakaian, dan memasak apa lagi jika rumah kita mempunyai anak kecil dan warga emas yang sudah uzur.
Kebiasaannya sumber bekalan air ni boleh diperolehi dengan pelbagai cara sebagai contoh dengan galian air bawah tanah; ambil dan tapis dari air sungai atau laut, pam dipasang supaya boleh menarik air dari kawasan yang tinggi.
Bagaimana jika sumber bekalan air susah untuk didapati, sehingga terpaksa dicatu dan kualiti air pula tidak memenuhi piawaian minimum yang ditetapkan? Kita semua tahu biasanya perkara begini hanya berlaku di Afrika tetapi malangnya perkara ini turut berlaku di bumi Kelantan Darul Naim.
Penduduk Kota Bharu terpaksa mencatu bekalan air sehingga ada yang tidak mandi, semata-mata untuk penjimatan bekalan keperluan yang paling asas untuk manusia iaitu AIR. Situasi terbabit dialami penduduk sepanjang Ramadan lalu yang menyukarkan mereka untuk menjalani kehidupan dengan baik seperti yang telah dipetik dari akhbar Harian Metro yang bertarikh 18 Mei 2020.
Read more: KENYATAAN MEDIA: Jaminan Air Bersih di Kelantan Sebelum 2030
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