Due to “Electricity supply cut” by TNB near SS9A/17 from 11.00 am to 5.00 pm on the 14 June 2010 (Monday) for maintenance, FOMCA / NCCC / FORUM AIR office will be closed on that day.

Please do contact us on the next working day (Tuesday 15 June 2010). Thank You.

Any inconvenience is deeply regretted.

Regards

Management of FOMCA / NCCC / FORUM AIR

motor insurance.

The National Consumer Complaints Centre (NCCC) is pleased to announce the holding of a half-day Seminar on Complaints Handling 2010 on 11th May 2010 at the Cititel Hotel Mid Valley Kuala Lumpur in conjunction with the publication of our NCCC Annual Report 2009 entitled Malaysia Complains, Never Underrate Consumers! This report represents our fourth comprehensive analysis of consumer complaints resulting from their purchase of goods and services.

IN 1962, former US president John F. Kennedy made a historic speech to the US Congress and became the first world leader to formally address the issue of consumer rights. He outlined four basic consumer rights which later became The Consumer Bill of Rights. World Consumer Rights Day is held on March 15 annually to honour Kennedy.

LAST month, Domestic Trade, Cooperatives and Consumerism Minister Datuk Seri Ismail Sabri Yaakob pointed out that 42% of consumers in the country are not aware of their rights and their avenues for redress.